Featured Group Homes FAQ

1. How do I edit my group home’s profile?

To edit your business profile, complete this form with the revised information.

We will verify the change using the email address on file on your profile. This is to prevent edits from unauthorized parties.

2. How do I cancel my subscription?

‘Featured Firms’ are billed on an annual basis. To cancel:

Via Credit Card: Contact us using this form and request the removal of your firm’s profile and the cancellation of your subscription.

We will verify this request using the email address on file to prevent unauthorized cancellations.

Via Paypal: Log into your PayPal account and navigate the transaction with FirmFinder (Lake House Media, LLC).

• Click on the transaction to view the details.
• Click ‘View Billing Agreement Details’.
• Next to ‘status’, click ‘cancel’.
• This will end your subscription. Please notify us of your cancellation.

3. What is the refund policy?

We offer a “no questions asked” 60-day refund. If you wish to cancel your subscription within 60 days from the date of purchase, fill out this form, and your refund will be processed.

We will verify the refund request with the email address on file to prevent unauthorized cancellations.

4. How do you get the most from your listing?

The goal isn’t to get more eyeballs to your website. The goal is to begin a relationship with motivated prospects.

This means creating a profile to attract your most desirable clients and making it very simple to take the next step.

We suggest:

• Your profile’s “About the Firm” section emphasizes what separates you from other group homes. Users do read this.
• If you prefer business clients, say so in your profile.
• Note any publications you have been in or awards you are proud of.

Optimize your website

Most importantly, pay attention to the look and flow of your website. The attention span of online users is concise. It would help if you got their attention quickly and pointed them in the right direction.

We have seen the best results with websites that offer a clear and compelling headline, the benefits of your service, and a clear call to action.

This is usually a button to click to contact you or to set up a free consultation.